Demographic Factors, Operational Environment and Operational Effectiveness of Employee at The Ministry of Health

Abstract

The study aimed to determine the operational performance of employee at the Ministry of Health and to compare the operational performance of employee at the Ministry of Health by demographic factors and environmental factors. The sample included employees who are working at the Ministry of Health among 310 cases. The simple random sampling was used to select the sample. The instrument that used to collect information was a five rating scale of 35 questions. The reliability of the whole questionnaire was 0.846. The data was analyzed by descriptive statistics, t-test and F-test and Pearson Product Moment Correlation

 The research findings were as follows;

1. Personnel of the Ministry of Public had opinions on the environmental factors within the working atmosphere at a highest level (Mean=4.08, S.D. = 0.54) followed by the relationship between employee and supervisor (Mean=3.95, S.D. = 0.46) and the relationship between working and colleague (Mean=3.87, S.D. = 0.72).


2. The operational performance is significantly different at 0.05 in term of gender, education and job position


3. The working atmosphere, the relationship between employee and supervisor yielded a significant positive association with the operational performance at 0.05.

Keyword: operational performance, operational environment, operation