Guidelines for The Development of Organizational of Excellence for The Juvenile and Familycourt Under The Office of The Courts of Justice Region 7
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This research aimed to study: 1) level of citizenship behavior, transformational leadership, learning organization and the organization of excellence of the Juvenile and Family Court under the Office of the Court of Justice Region 7; 2) citizenship behavior, transformational leadership and learning organization factors affecting the organization of excellence of the Juvenile and Family Court under the Office of the Court of Justice Region 7; and 3) guidelines for the development of the organization of excellence for the Juvenile and Family Court under the Office of the Court of Justice Region 7. This research employed a mixed research methodology. In the quantitative study, the sample consisted of 180 personnel of the Juvenile and Family Court under the Office of the Court of Justice Region 7. They were selected by using stratified sampling. The research tool was a questionnaire created by the researcher. The questionnaire was verified with an acceptable level of content-validity and reliability tests. The statistics used for data analysis consisted of frequency, percentage, mean, standard deviation and multiple regression analysis. As for the qualitative research part, data were collected via interviews with 6 key informants and analyzed by content analysis. The research results showed that: 1) In overall, citizenship behavior was rated at the highest level whereas transformational leadership, learning organization and the organization of excellence were rated at a high level; 2) the factors affecting the organization of excellence of the Juvenile and Family Court under the Office of the Court of Justice Region 7 consisted of learning organizations and transformational leadership; and 3) the guidelines for the development of the organization of excellence for the Juvenile and Family Court under the Office of the Court of Justice Region 7 included: sharing information and promoting accessible communication, setting clear goals and ensuring that the goals of each departments are in the same direction, promoting continuous learning, paying attention to customers, implementing an efficient system and structure and decentralizing decision-making power to all personnel.
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