A Study of Personal Characteristics and Quality of Work Life Affecting Organizational Engagement: A Case Study of an Insurance Company in Bangkok Metropolis

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Suthinan Pomsuwan
Sarinya Laisawat Suttharattanagul


           The objectives of this research were to study how differences in demographic information could affect organizational engagement and to examine influence of quality of work life on organizational engagement by using by using a case of an insurance company in Bangkok. This study collected the data from 316 respondents who were employees of an insurance company. They were selected via random sampling technique. Data were analyzed by descriptive statistics and the inferential statistics including t-test, One-way ANOVA with Scheffe multiple comparisons analysis, and multiple regression analysis with the significance level of 0.05
            The results showed that the differences in gender, age, education level, income per month, marriage status, and work position had an influence on organizational engagement, and the quality of work life in terms of adequate and fair compensation, safe and health promotion, development of capacities, growth and stability, social cooperation integration, constitutionalism in organization, work-life balance, and society contribution had an influence on organizational engagement: with a statistical significance level of 0.05.

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