Corporate social responsibility in relation to workers’ rights during the COVID-19 crisis

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Sanit Noonin


The objectives of this research were 1. to study corporate social responsibility in relation to labor’s rights during the Novel Coronavirus 2019 (COVID-19) crisis, and 2. to analyze factors which influence corporate
social responsibility during the COVID-19 crisis. This quantitative study was done, using the questionnaire
method for data collection. Samples were 302 managers of large industrial organizations operating in the Bangkok Metropolitan Area (BMA). Statistics used for data analysis comprised of 1. descriptive statistics, including frequency, percentage, mean and standard deviation, and 2. inferential statistics, using correlation analysis, and multiple regression analysis (Stepwise Method). The findings are that overall level of organizations’ responsibility during the COVID-19 crisis is moderate, and the factors influencing corporate social responsibility for labor rights during the COVID-19 crisis are transformational leadership, stakeholder engagement, and corporate social responsibility (CSR) policy. These findings reflect knowledge of CSR functioning during the crisis, especially the responsibility for worker’s rights, as an extension of knowledge obtained from previous studies. These results may be useful for CSR-related projects in particular during times of comparable crisis.


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