Local women village health volunteers' information behavior during the COVID-19 pandemic in Mueang Chiang Mai District, Chiang Mai

Main Article Content

Prin Khwanriang
Rangsan Sukhampha
Krisana Vaisamruat


The article aims to explore the health information behavior of local women village health volunteers (VHVs) in preventing, keeping surveillance, and controlling the COVID-19 pandemic in Chiang Mai Province. The study employed quantitative research methods that used a questionnaire as the research instrument. The sample consisted of 250 local women village health volunteers who habituated within the four subdistricts located in Mueang Chiang Mai District, Chiang Mai Province. They are Suthep, Mae Hia, Fa Ham, and Tha Sala Subdistricts. The statistics used for statistical description were frequency, percentage, mean and standard deviation. The findings illustrate that the health information behavior of local women VHVs is at a high level. They need health information for knowledge dissemination in preventing and controlling the spread of the coronavirus, and in keeping surveillance. Health information is thus sought from reliable sources of information. The health information they acquired was efficiently used to solve problems, including selecting health information/knowledge from clearly identified sources. The problems found in-between the VHVs' fieldwork are at a low level, which clearly shows that most local women VHVs had possessed technological device(s) or equipment(s) for seeking health information/related knowledge. Again, they can appropriately proceed with information behavior in terms of health information use.


Download data is not yet available.

Article Details

บทความวิจัย (Research Articles)


Bawden, D. (2006). Users, User Studies and Human Information Behaviour: A Three-Decade Perspective on Tom Wilson’s “On User Studies and Information Needs”. Journal of Documentation, 62(6): 671-679.

Borgman, C. L. (2000). From Gutenberg to the Global Information Infrastructure: Access to Information in the Networked World. London: The MIT Press.

Chuenwattana, Aree. (2002). Information Seeking Behavior (พฤติกรรมการแสวงหาสารสนเทศ). In Information Storage and Retrieval (การจัดเก็บและการค้นคืนสารสนเทศ), (pp. 107-150). Nonthaburi: Sukhothai Thammathirat Open University.

Cronbach, L. J. (1990). Essentials of Psychological Testing (5th ed.). New York: Harper Collins Publishers.

Davenport, T. H. (1997). Information Ecology: Mastering the Information and Knowledge Environment. New York: Oxford University Press.

Dervin, B. (1983). An Overview of Sense-Making Research: Concepts, Methods and Results to Date. Texas: International Communication Association, Dallas, TX.

Devadason, F. J., & Lingam, Pandala, Pratap. (1997). A Methodology for the Identification of Information Needs of Users. IFLA Journal, 23(1): 41-51.

Dinkhuntod, Chonticha, & Loifar, Smarn. (2016). Health Information Behavior of the Elderly in Nakhon Ratchasima (การศึกษาพฤติกรรมสารสนเทศสุขภาพของผู้สูงอายุ จังหวัดนครราชสีมา). Journal of Information Science, 34(2): 76-89.

Krejcie, R. V., & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Educational and Psychological Measurement, 30(3): 607-610.

Leckie, G. J., Pettigrew, K. E., & Sylvain, C. (1996). Modelling the Information Seeking of Professionals: A General Model Derived from Research on Engineers, Health Care Professionals, and Lawyers. Library Quarterly, 66(2): 161-193.

Mann, T. (1993). Library Research Models: A Guide to Classification, Cataloging Computer. New York: Oxford University Press.

Pickard, A. J. (2007). Research Methods in Information. London: Facet.

Public Health Information System, Public Health Support Division. (2019). The Amount of VHVs Classified by Gender (รายงานจำนวน อสม. จำแนกตามเพศ). [Online]. Retrieved on June 2, 2020, from http://www.thaiphc.net/phc/phcadmin/administrator/Report/OSMRP00001.php

Putthima, Surachart. (2016). Developing of Information Factor Supporting for Health Promotion and Disease Prevention of Cycling Club’s Members in Chiang Mai (การพัฒนาปัจจัยสนับสนุนด้านสารสนเทศเพื่อส่งเสริมสุขภาพและป้องกันโรคของสมาชิกชมรมจักรยานในจังหวัดเชียงใหม่). Chiang Mai: Chiang Mai Rajabhat University.

Spink, A., & Cole, C. (2004). A Human Information Behavior Framework to the Philosophy of Information. Library Trends, 52(3): 373-380.

Upatum, Pornchita. (2016). Online Health Information Seeking Behavior of Elders (พฤติกรรมการแสวงหาสารสนเทศด้านสุขภาพออนไลน์ของผู้สูงอายุ). Phranakhon Rajabhat Research Journal (Humanities and Social Sciences), 11(1): 252-261.

Vongprasert, Chatchawan. (1994). Information Service (บริการสารสนเทศ). Bangkok: ExpernetBooks.

Wilson, T. D. (1981). On User Studies and Information Needs. Journal of Documentation, 37(1): 3-15.

Wilson, T. D. (1999). Models in Information Behaviour Research. Journal of Documentation, 55(3): 249-270.

Wilson, T. D. (2000). Human Information Behaviour. Informing Science, 3(2): 49-55.

Wungrath, Jukkrit, Boonchieng, Waraporn, Thongprachum, Aksara, Narksen, Warangkana, & Mongkol, Pussadee. (2018). Health Information Seeking Behavior among Elderly’s Caregiver at Choeng Doi Subdistrict, Doi Saket District, Chiang Mai Province, Thailand In Knowledge and Digital Society: KDS The 4th National Conference in Knowledge and Digital Society 2018 (พฤติกรรมการแสวงหาข้อมูลด้านสุขภาพเพื่อใช้ในการดูแลผู้สูงอายุของผู้ดูแลผู้สูงอายุในพื้นที่ตำบลเชิงดอยอำเภอดอยสะเก็ด จังหวัดเชียงใหม่). In Knowledge and Digital Society: KDS The 4th National Conference in Knowledge and Digital Society 2018 (การประชุมวิชาการระดับชาติ ครั้งที่ 4 สังคมความรู้และดิจิตอล), (pp. 55-70). Chiang Mai: Eastin Tan Hotel Chiang Mai.