Factors influencing adaptive work behavior and organizational commitment of the Generation Y

Main Article Content

Thidatip Panrot
Sawat Wanarat


The purposes of this research were to: 1) study the corporate factors, personal factors, adaptation patterns, and organizational commitment of the Generation Y group; 2) test a structural equation model for creating work adjustment patterns and organizational commitment in the Generation Y group; and 3) examine the corporate and personal factors that impact work adjustment patterns and organizational commitment of the Generation Y group. The study employed a questionnaire as a data collection tool, with the sample group being the Generation Y group aged between 20 and 37 years, who had worked for at least 2 years in the financial industry. Data analysis and hypothesis testing were conducted using the structural equation modeling technique through the AMOS software. The research results indicated that 1) the proposed structural equation model met the testing criteria, 2) the average values of corporate and personal factors, adaptation patterns, and organizational commitment were at a high level, and 3) corporate factors positively influenced organizational commitment. Personal factors also had a positive impact on organizational commitment, the mode of work adjustment as well as the pattern of work adjustment. The findings from this study will be beneficial for recent graduates, enabling them to apply the study’s results to their self-development in preparation for entering the job market. Furthermore, it serves as a guideline for universities to apply in curriculum enhancement and design, ensuring they produce graduates who align with the current market demands.


Download data is not yet available.

Article Details

บทความวิจัย (Research Articles)


Best, J. W. (1977). Research in Education (3rd ed.). Hoboken, NJ: Prentice Hall.

Collie R. J., Granziera, H., & Martin, A. J. (2018). Teachers’ perceived autonomy support and adaptability: An investigation employing the job demands-resources model as relevant to workplace exhaustion, disengagement, and commitment. Teaching and Teacher Education, 74: 125-136.

Dawis, R. V. (2000). Work Adjustment Theory. In A. E. Kazdin (Ed.), Encyclopedia of Psychology: Vol. 8, (pp. 268-269). Washington, DC: American Psychological Association.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1): 39-50.

Fu, W., & Deshpande, S. P. (2014). The impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in a China’s insurance company. Journal of Business Ethics, 124(2): 339-349.

Hair, J. F., Jr., Money, A. H., Samouel, P., & Page, M. (2007). Research Methods for Business. West Sussex: John Wiley & Sons.

Hair, J. F., Jr., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th ed.). London: Pearson.

Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: SAGE Publications.

Homchampa, Tubkwan. (2014). When Gen Y Dominates the Labor Market, How Must Companies Adapt (เมื่อ Gen Y ครองตลาดแรงงาน บริษัทต้องปรับตัวอย่างไร). [Online]. Retrieved June 9, 2020 from https://www.scbeic.com/th/detail/product/472

Joo, B.-K., & Park, S. (2010). Career satisfaction, organizational commitment, and turnover intention: The effects of goal orientation, organizational learning culture and developmental feedback. Leadership and Organization Development Journal, 31(6): 482-500.

Kammeyer-Mueller, J. D., & Wanberg, C. R. (2003). Unwrapping the organizational entry process: Disentangling multiple antecedents and their pathways to adjustment. Journal of Applied Psychology, 88(5): 779-794.

Koonjaetong, Ratchaneekorn, & Sriruecha, Chanaphol. (2012). Organizational support affecting the performance of committee members of the strong and sustainable disease and health hazard prevention and control district in Khon Kaen Province (การสนับสนุนจากองค์การที่มีผลต่อการปฏิบัติงานของคณะกรรมการป้องกันควบคุมโรคและภัยสุขภาพ จังหวัดขอนแก่น). Journal of the Office of DPC 7 Khon Kaen, 19(2): 17-26.

McAulay, B. J., Zeitz, G., & Blau, G. (2006). Testing a “push – pull” theory of work commitment among organizational professionals. The Social Science Journal, 43(4): 571-596.

McInerney, D. M., Ganotice, F. A., King, R. B., Morin, A. J. S., & Marsh, H. W. (2015). Teachers’ commitment and psychological well-being: Implications of self-beliefs for teaching in Hong Kong. Educational Psychology, 35(8): 926-945.

Nicholson, N. (1984). A theory of work role transitions. Administrative Science Quarterly, 29(2): 172-191.

Phochanasombat, Sarawut. (2018). Factors affecting organization commitment of personnel in Office of Disease Prevention and Control 8, Nakhonsawan Province (ปัจจัยที่มีอิทธิพลต่อความผูกพันในองค์กรของบุคลากรสำนักงานป้องกันควบคุมโรคที่ 8 จังหวัดนครสวรรค์). Journal of Disease and Health Risk DPC. 3, 12(1): 37-49.

Phosri, Sittipan, Surakarn, Amaraporn, & Junprasert, Thasuk. (2019). Cross-cultural work adjustment of Thai engineers: A case study of experienced engineers in ASEAN (การปรับตัวในการทำงานข้ามวัฒนธรรมของวิศวกรไทย: กรณีศึกษาวิศวกรผู้มีประสบการณ์ในประเทศสมาชิกอาเซียน). Journal of Behavioral Science for Development, 11(2): 17-37.

Saks, A. M., & Cronshaw, S. F. (1990). A process investigation of realistic job previews: Mediating variables and channels of communication. Journal of Organizational Behavior, 11(3): 221-236.

Tassaniyom, Pantita, & Petchprayoon, Chanadda. (2021). Relationship between work adjustment and intention to stay of supervisor level employees in packaging business (ความสัมพันธ์ระหว่างการปรับตัวในการทำงานและความตั้งใจคงอยู่ในงานของพนักงานระดับหัวหน้างานในธุรกิจบรรจุภัณฑ์). Journal of Psychology, 19(1): 16-27.

Wongpinpech, Pinkanok. (2014). Concept of work adjustment of newcomers in organization (แนวคิดการปรับตัวในการทำงานของพนักงานใหม่ในองค์กร). Rajabhat Journal of Science, Humanities and Social Sciences, 15(1): 45-54.

Woods, S. A., Poole, R., & Zibarras, L. D. (2012). Employee absence and organizational commitment: Moderation effects of age. Journal of Personnel Psychology, 11(4): 199-203.

Youssef, C. M., & Luthans, F. (2007). Positive organizational behavior in the workplace: The impact of hope, optimism, and resilience. Journal of Management, 33(5): 774-800.