Service Development Model for Security Business in Thailand
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Abstract
This article is a part of the dissertation ‘The Service Development Model of Thailand Security Business’. The objectives of the study are 1. to study the factors that affect the services provided in the security business management; 2. to study the influence that affect the employees’ efficiency in the development of the security service business; 3. to develop The Service Development Model of Security Business to ensure that customers will receive good service quality. The research methodology is Mixed Methods - a combination of Qualitative and Quantitative Research. The population was 3,717 security companies. After 4 months of data collection, then configure each variables, datas were analyzed by computer program, which used Statistic, Percentage, Standard Deviation and Pearson’s Product-Moment Correlation Coefficient. Then the data were analyzed by AMOS program, using Structural Equation Modeling (SEM) techniques to confirm conclusion its conceptual framework. The results of the study revealed that (1) Management Leadership (2) Career Paths (3) Compensation & Rewarding Motivation (4) Employee Engagement and (5) Employee Performance are the five key succession factors for develop the Service Development Model of Thailand Security Business.
Article Details
บทความที่ได้รับการตีพิมพ์เป็นลิขสิทธิ์ของวารสาร สักทอง : วารสารมนุษยศาสตร์และสังคมศาสตร์ สถาบันวิจัยและพัฒนา มหาวิทยาลับราชภัฏกำแพงเพชร
ข้อคิดเห็นใดๆ ที่ปรากฎในวารสารเป็นวรรณกรรมของผู้เขียนโดยเฉพาะ ซึ่งมหาวิทยาลัยราชภัฏกำแพงเพชรและบรรณาธิการไม่จำเป็นต้องเห็นด้วย
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