Marketing communication in Marketing 4.0 Era to prepare for the Longevity Economy

Main Article Content

Natawat Khanaruksombut

Abstract

The main objective of this article is to present effective marketing communication strategy among the elderly in the digital age or the marketing 4.0 era. Society and entrepreneurs should focus on the elderly who are currently entering the aging society (Age societies) and will become a complete aging society in 2024, so this group will come into the demographic group. The main driving force in the economy, especially the role of consumers, is therefore called the economy in the next two years as a longevity economy, where most businesses or products will have a target customer being the elderly. Therefore, the author aims to present the importance of marketing communications for the elderly in the digital age or the marketing 4.0 era that determines strategies or marketing communication tools that integrate online and offline media to suit the lifestyles of the elderly. The ultimate goal is to prepare for an aging economy that will operate with the elderly now and in the future. By providing the overall information related to the marketing characteristics of the 4.0 era, the media exposure behavior of the elderly today. Demand for products and services of the elderly in the aging economy Develop marketing communication strategies for elderly customers in the era of marketing 4.0.

Article Details

Section
บทความวิชาการ (Academic Article)

References

Allen, M. (2012, March). What as web 2.0? Versions as the Dominant Mode of Internet History. New Media & Society, 15(2), 260-275.

Bangkok Bank. (2020). Aging Society with New Normal. [Online]. Available: https://www.bangkokbanksme.com/en/ aging-society-and-the-new-normal. [2022, September 8]. [In Thai]

Best Living Taste (BLT). (2019). "The elderly" are the most influential people in the world They have changed the economy and pointed out that Thailand is worth more than 900 billion baht per year. [Online]. Available: https://www.bltbangkok.com/ news/10174/. [2022, September 9] [In Thai]

Division of Older Persons Welfare Promotion and Rights Protection. (2021). Keep an eye on the “aging economy”, the power shift from the Millennium to the elderly. [Online]. Available: https://www.dop.go.th/th/know/15/796. [2022, September 9]. [In Thai]

Kalnikaite, J., Bird, A., & Rogers, Y. (2013, August). Decision-making in the Aisles: Informing, Overwhelming or Nudging Supermarket Shoppers?. Ubiquitous Computing, 17(6), 1247-1259.

Kasikorn Research Center. (2018). High market of gold for SME. in Thailand. [Online]. Available: https://www.kasikornbank.com/th/business/sme/ksmeknowledge/ article/ksmeanalysis/pages/aging-market_sme-treasure_2018.aspx [2022, September 22]. [In Thai]

Keawtep, K. (2004). Mass Communication: Theories and Study Approaches. (4 th ed.). Bangkok: Brand Age. [In Thai]

Kittinaraporn, J. (2022, May-August). Factors of communication toward decision purchase products for the elderly to prepare for longevity economy. Journal of Communication Arts Review, 26(2), 172-187. [In Thai]

Kongarchapat, B. (2018). CMMU open research “Marketing of the elderly”. [Online]. Available: https://www.brandage.com/article/7370/CMMU. [2022, September 14]. [In Thai]

Kotler, P. (2016). Marketing 4.0 Moving from Traditional To Digital. New Jersey: John Wiley & Sons.

Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0 : Moving from Traditional to Digital. New Jersey: John Wiley & Sons.

Mesnukul, H. (2017). Being an entrepreneur in tourism and services for the elderly in the aged economy. In The 14th National Academic Conference, Kasetsart University Kamphaeng Saen Campus. (pp. 1427-1439). Nakornpathom: Kasetsart University Kamphaeng Saen Campus. [In Thai]

Moonsri, K. (2021, January-June). Marketing 4.0 strategy for community products. Payap University Journal, 31(1), 164-180. [In Thai]

Network capacity building and development group. (2019). 10 business trends that will be strong in the future support aging society. [Online]. Available: https://www.dop.go.th/th/know/15/494. [2022, September 23]. [In Thai]

Office of Small and Medium Enterprises Promotion. (OSMEP) (2018). Create a Brand That Needs to Reach Consumers in The 4.0 Era And Content Marketing, Create value for the brand. [Online]. Available: https://www.sme.go.th/th/. [2022, August 31]. [In Thai]

Oxford Economics. (2014). The Longevity Economy: Generating economic growth and new opportunities for business. Oxford: Oxford Economics.

Post today. (2021). eigth business groups that meet the needs of the aging society. [Online]. Available: https://www.posttoday.com/life/healthy/594036. [2023, January 7]. [In Thai]

Sashi, C. M. (2012). Customer Engagement, Buyer-Seller Relationships, and Social Media. Management Decision, 50(2), 253-272.

Speicher, M., Siegel, R., & Krger, A. (2017). Product Finder: A Location Aware Product Information Display for Retail Environments. In Proceedings of the 6th ACM International Symposium on Pervasive Displays 7-9 June 2017. (pp. 10-11). Lugano, Switzerland.

Srisontisuk, S. (1996). The Sociology of Aging: Reality and Predictions in Thai Society. Bangkok: Chulalongkorn University. [In Thai]

Watson, R. T. (2002, October). U-commerce: Expanding The Universe of Marketing. Journal of the Academy of Marketing Science, 30(4), 333-347.

Yutidhammadamrong, A. (2020, January-February). Marketing 4.0: Challenges of health food and beverage business operators for the elderly. Journal of MCU Peace Studies, 8(1), 184-197. [In Thai]