USING COMPUTER-MEDIATED COMMUNICATION CHAT TO PROMOTE EFL STUDENTS’ LANGUAGE COMMUNICATION AT BANGKOK UNIVERSITY
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Abstract
Abstract
The purpose of the study was to examine the synchronous (together at the same time) discussion chat supported by a network system known as Computer-Mediated Communication (CMC). Twenty-eight students who were studying English as a foreign language at Bangkok University read an article and discussed assigned questions through a software system called “Webex Meetings. Their chat transcripts were examined by means of content analysis. Unique characteristics of language and interaction in discussion chat were found to be similar to those in face-to-face communication. The questionnaire results revealed students’ positive perceptions about this mode of communication.
บทคัดย่อ
งานวิจัยนี้มีวัตถุประสงค์เพื่อศึกษาการพูดคุยเชิงอภิปรายแบบออนไลน์พร้อมกันผ่านเครือข่ายการสื่อสารผ่านคอมพิวเตอร์ กลุ่มตัวอย่างคือนักศึกษามหาวิทยาลัยกรุงเทพ จำนวน 28 คน ที่เรียนภาษาอังกฤษเป็นภาษาต่างประเทศอ่านบทความภาษาอังกฤษและพูดคุยเชิงอภิปรายแบบออนไลน์ด้วยโปรแกรมคอมพิวเตอร์ Webex Meetings นำข้อความการพูดคุยเชิงอภิปรายแบบออนไลน์มาวิเคราะห์เชิงเนื้อหา พบว่ามีรูปแบบการใช้ภาษาเฉพาะตัวและมีปฏิสัมพันธ์กันคล้ายกับการสื่อสารแบบตัวต่อตัว ผลการวิเคราะห์แบบสอบถามแสดงให้เห็นทัศนะเชิงบวกของกลุ่มตัวอย่างต่อการสื่อสารในรูปแบบออนไลน์
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