RESEARCH ON THE DOUBLE-EDGED SWORD EFFECT OF EMPLOYEE JOB CRAFTING ON JOB PERFORMANCE
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Abstract
The relationship between job crafting and job performance is important issue that scholars generally pay attention to. However, there are contradictory conclusions about these relationships in the existing studies, including both positive and negative relationships. Therefore, the research question of this study is to explore the double-edged sword effect of job crafting on job performance in both positive and negative pathways based on job demand-resource model. Through descriptive statistics, hierarchical regression and Bootstrap mediation effect analysis on 323 pairs of data collected in three stages, the results show that on the one hand, it can increase employee’s positive emotion and thus promote employee’s job performance; on the other hand, it can increase employee’s role conflict and thus inhibit their job performance. This research uncovers the complex relationships between job crafting and job performance. It enlightens organizations on both the advantageous and disadvantageous aspects of job crafting and offers guidelines on maximizing its positive potential.
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