A study of organizational commitment of university personnel in academic and support fields

Abstract

   This research aims to investigate the relationship and impact between the level of work characteristics and overall organizational commitment of academic and support personnel of the university. This objective is to develop the commitment of personnel to the organization in the long term in the future. The research tool conducts a questionnaire regarding the nature of work performed. There are 17 questions in total, including the aspect of freedom of work, challenges in working, progress and success in work, and participation in decision making in the workplace. There are 5 levels of importance in a rating scale. And a questionnaire about organizational commitment contains information about employee's commitment to the organization, strong belief in the organization, willingness to be dedicated to the organization, and desire to be a member of the organization. There are 17 questions in total. The key informants are 360 ​​University staffs, consists of 206 academic staffs and 154 supportive staffs.
   The results found that the nature of work performed by University employees have a relationship and impact to the organizational commitment of University in total. And the variables that can predict overall university employee’s commitment to the organization include of freedom of work, challenges in working, progress and success in work, and participation in decision making in the workplace. Therefore, organizations should strengthen policies on engagement for employee in all lines of work. The importance of clearly conveying the organization's policies and objectives in the same direction is emphasized. There might be events planned with the goal of strengthening ties inside the organizations for employees. This is intended to boost employee’s unity and affection.