Development of Quality Indicators and Evaluation Framework for Crime and Child News
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Abstract
This research aims to develop quality indicators for crime and child news to serve as a framework for maintaining news quality amidst the competition for viewership and revenue. The study employed a qualitative research approach using document analysis, interviews, and focus group discussions. The findings established three levels of quality indicators for news: 1) Quality Indicators based on News Credibility: These indicators assessed the fundamental role of journalism in maintaining accuracy, balance, diversity, and understanding of events. 2) Quality Indicators based on Role Fulfillment and Ethics: These indicators were developed based on news reporting practices following the specific guidelines and ethical principles of crime and child news, emphasizing the key principles of protecting rights, avoiding the reproduction of violence, and promoting a rational understanding of events. 3) Quality Indicators based on Value Creation: these indicators evaluated the delivery of benefits/positive impacts to the audience, assessing whether the news content provided benefits at the individual level or whether the audience utilized the news information. Finally, the research proposed a three-pronged news evaluation system structure involving evaluation by experts, audience, and news organizations themselves. This framework aimed to ensure that the indicators serve as a guide for developing and enhancing news quality in line with shared expectations for journalistic values.
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