Conflict Management of School Administrators Srisaket Secondary Education Service Area office 28

Abstract

The purposes of this research were to study conflict management of secondary school principals under the Office of Secondary Educational Service Area 28, in order to  compare different ways of secondary school principals’ conflict management., The classification included educational background, workingexperience , and different sizes of schools.  The possible solutions for solving conflicts of secondary school principals under the Office of Secondary Educational Service Area 28 was also presented.

The sample group consisted of 122 secondary school principals under the Office of Secondary Educational Service Area 28. A constructed questionnaire with check list and rating scale was used to collect data.  Data were analyzed statistically by observing  percentage, mean, standard deviation, t-test and F-test.  The opend-ended question, aiming at obtaining the subjects’ suggestions about conflict management, was analyzed by using F-test.

The results were as follows:

1. Secondary school principals’ conflict managements which were ranked from the most frequently used to the least were compromising, integrating, collaborating, lessening, avoiding and overcoming, respectively.


2. Comparing the conflict of secondary school principals under the Office of Secondary Educational Service Area 28 by classifying according to educational background, age, working experiences and school sizes. The results revealed that:

2.1 according to educational background aspect, principals who held undergraduate and graduated degree  had no differences of conflict management of using overcoming, collaborating, compromising, avoiding, lessening and integrating.

2.2 According to the aspect of age, secondary school principals who were less than 40 years of age, from 40 to 50 years of age and over 50 years of age had no differences of conflict management of using overcoming, collaborating, compromising, avoiding, lessening and integrating.

2.3 According to working experience aspect, secondary school principals who had fewer than 5 years of work experience, from 5 to 10 years of work experience and over 10 years of work experience had no differences of conflict management of using overcoming, collaborating, compromising, avoiding, lessening and integrating.

2.4 according to different sizes of schools, secondary school principals who worked in small-sized school, medium-sized school, large-sized school and extra-large-sized school had no differences of conflict management of using overcoming, collaborating, compromising, avoiding, lessening and integrating.

1. The plausible solutions for conflict management for secondary school principals under the Office of Secondary Educational Service Area 28, , as found from the results of the current study, revealed that: School principals should decrease the conflict with compromising, interpersonal and the integrating method but should avoid using overcoming method.