The development of Hotel's employee potentiality in Sisaket to prepare to be the ASEAN labor.

Abstract

This research aims to study the Hotel's employee potentiality in Sisaket and to find the ways to develop the potential of the hotel employee to be the ASEAN labor. Collect data by the questionnaire. The samples are all Sripruttathai Rajaphat Hotel (Government administration) employee, 31 persons and all Prompiman Hotel's employee (Private administration), 98 persons. Research methods are descriptive statistics by finding frequency and percentage.

The results show that the Hotel‘s employee in both type of organization is facing to similar problem: 1. Problem in communication of English, Chinese and Vietnamese 2. Problem of training course concerning to job duty and 3. Problem of information awareness about registration personnel of tourism, ASEAN Mutual Recognition Arrangement on Tourism Professionals : ASEAN MRA-TP. According to result of the research, the improvement plan for Hotel’s employee in Si Sa Ket province should follow 1. Upgrade knowledge and skill, especially, English’s skill 2. Admit in the training course to improve working skill and update the necessary information and 3. Provide information about the registration of ASEAN personnel thoroughly to encourage skilled workers to develop themselves.