Development of Ceramics Tableware Design for the Elderly Using Quality Function Deployment
Main Article Content
Abstract
This research aims to develop ceramic tableware products for the elderly using Quality Function Deployment (QFD), diverging from traditional product development methods. The study focuses on designing plates, bowls, and cups, considering aesthetics, functionality, safety, and target group suitability to enhance the quality of life for older adults. The research employed a sample of 60 elderly individuals selected through purposive sampling. Data collection involved interviews using research tools comprising interview forms, ceramic product design processes, and prototype satisfaction evaluation forms. The results revealed that the elderly's needs could be categorized into four main groups: emotional aspects, aesthetics, functionality, and production methods. This information guided the design of two prototype models with different design inspirations, created using 3D printing. Satisfaction evaluation showed high levels of approval for both prototype models, with the first plate design scoring an average of 4.50, the first bowl design 4.52, and the second cup design 4.50, reflecting an effective response to the elderly's needs. This research suggests elderly product design should balance aesthetics and functionality for attractive, user-friendly items. Further research should apply the findings to commercial elderly product design. In conclusion, the QFD technique demonstrated efficiently developed elderly-friendly ceramics, offering a model for future senior product design.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
บทความที่ได้รับการตีพิมพ์เป็นลิขสิทธิ์ของวารสาร สักทอง : วารสารมนุษยศาสตร์และสังคมศาสตร์ สถาบันวิจัยและพัฒนา มหาวิทยาลับราชภัฏกำแพงเพชร
ข้อคิดเห็นใดๆ ที่ปรากฎในวารสารเป็นวรรณกรรมของผู้เขียนโดยเฉพาะ ซึ่งมหาวิทยาลัยราชภัฏกำแพงเพชรและบรรณาธิการไม่จำเป็นต้องเห็นด้วย
References
Boriboon, P. (2016). The design of a tableware set concerning age-related decline in wrists and fingers [Unpublished master’s thesis]. King Mongkut's Institute of Technology Ladkrabang. [in Thai]
Cohen, L. (1995). Quality function deployment: how to make QFD work for you. Prentice Hall.
Department of Older Persons. (2021, March 9). Rights and welfare of the elderly.
Department of Older Persons, Ministry of Social Development and Human Security, Bangkok, Thailand. Retrieved September 9, 2024, from https://www.dop.go.th/th/know/15/646 [in Thai].
Jarungjitsoonthorn, W. (2005). I.d. story: Theory and Concept of Design. Appa Printing Group. [in Thai]
Kiattiyan, K., and Rojanatrakul, T. (2022). Preparation for Aging Society. The Golden Teak: Humanity and Social Science Journal (GTHJ.), 28(1), 9-18. https://so05.tci-thaijo.org/index.php/tgt/article/view/245392/173801 [in Thai].
Kongprasert, N. (2015). Product Design to Meet Customer Requirements. SWU Engineering Journal, 10(1), 55-65. https://ejournals.swu.ac.th/index.php/SwuENGj/article/view/5473/5127 [in Thai].
Office of the National Economic and Social Development Council. (2022, October 21). The Thirteenth National Economic and Social Development Plan (2023-2027). Office of the National Economic and Social Development Council, Office of the Prime Minister, Bangkok, Thailand. Retrieved June 1, 2024, from https://www.nesdc.go.th/download/Plan13/Doc/Plan13_Final.pdf [in Thai].
Phorawat, R. (2019). Developmental Guidelines for Elderly Care of Elders with Dependency in Nakhon Chum Sub-District, Mueang District, Kamphaengphet Province. The Golden Teak: Humanity and Social Science Journal (GTHJ), 25(4), 76-85. https://so05.tci-thaijo.org/index.php/tgt/article/view/231464/157652 [in Thai].
Promma, J. (2014). Marketing mix factors affecting intention to purchase sanitary ware and safety accessories in the bathroom for the elderly [Unpublished master’s thesis]. Thammasat University. [in Thai]
Rawangwong, S., Homkhiew, C., Boonchouytan, W., Chattong, J., and Tehyo, M. (2020). Application of Quality Function Deployment in Development of Products Pottery: A Case Study of Pottery Community Enterprise in Nakhon Si Thammarat Province. Princess of Naradhiwas University Journal, 12(1), 106-119. https://li01.tci-thaijo.org/ index.php/pnujr/article/view/207044/163584 [in Thai].
Rawangwong, S., Homkhiew, C., Rodjananugoon, J., and Boonyaso, T. (2022). Application of Quality Function Deployment Technique for Design and Development of Bamboo Furniture Sofa Set Product. RMUTL Engineering Journal, 7(1), 1-11. https://doi.org/10.14456/rmutlengj.2022.1 [in Thai].
Sasananan, M. (2023). Product design and development for innovation and reverse engineering (3rd ed.). Thammasat University Press. [in Thai]
Sullivan, L. P. (1986). Quality function deployment. Quality progress (ASQC), 39-50. https://sid.ir/paper/587072/en
Tootongkam, T. (2018). Unit 15: Development of the elderly society and special person, Human development in the global context Sukhothai Thammathirat Open University. Retrieved June 1, 2024, from https://www.stou.ac.th/ Schoolnew/polsci/UploadedFile/82427-15.pdf [in Thai].
Woodson, W. E., Tillman, B., and Tillman, P. (1992). Human factors design handbook: information and guidelines for the design of systems, facilities, equipment, and products for human use (2nd ed.). McGraw-Hill.