DEVELOPMENT GUIDELINES OF INTERNAL QUALITY ASSURANCE IN KASETSART UNIVERSITY

Abstract

The purpose of this research are 1) to study the problems of internal quality assurance operations in Kasetsart University and 2) to determine the guildlines to develop internal quality assurance operations in Kasetsart University. The sample consisted of president, deans, institutional administrators, departmental administrators, and experts of quality assurance. This research used questionaires and semi-structured selection interview as research instruments. The analysis of data employed percentage, mean and standard deviation.

The results of this research were as follows: 1) The condition of internal quality assurance of Kasetsart University was overall at the average level, ranking from the highest to lowest level as Check, Do, Plan and Act. The problems of internal quality assurance operation of Kasetsart University was at the average level, ranking from the highest to lowest level as Plan, Act, Do and Check. 2) Development guildlines of internal quality assurance of Kasetsart University were as follows: In planning, the management and information arrangement was suggested to be done for all authorities and staff involved to see the objectives of internal quality assurance. The data base should also be development. In operation, the PDCA methodology should be promoted to all staff to apply on their tasks efficiently and consistently to agree with the internal quality assurance criteria. In assessment, the authorities and staff should share visions. In improvement, the comprehension of internal quality assurance should be unceasingly adjacent to all authorities and staff.