THE ROLE OF IT AND TOTAL QUALITY MANAGEMENT
Abstract
ข้อความบทคัดย่อไม่สมบูรณ์ กรุณาดูฉบับพิมพ์
References
Clair, Guy St. Total quality management in information services. London : BowkerSaur, 1996.
Gupta, Uma G. Management Information Systems : A Managerial Perspective. St.Paul : West Publishing, 1996.
Jennifer, Younger. “Total Quality Management, Can We Move Beyond the Jargon. ”Central Ohio Bullentin Social Libraries Association. 27, February, 1992, p.2.
Peter, Caperzio and Oebra, Morehouse, Taking the Mystery out of TQM : a pracitcal guide to Total Quality Management. 2 nd ed., Franklin Lakes : Career Press, 1995.
Rao, Ashok and others. Total Quality Management : A Cross Functional Prespective. New York : John Wiley & Sons, 1996.
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