PROVIDING CUSTOMER SERVICE IN INDUSTRY

Authors

  • Chalermklart Feongkeaw

Abstract

ข้อความบทคัดย่อไม่สมบูรณ์ กรุณาดูฉบับพิมพ์

References

Davidoff, D.M. Contact : Service in the Hospitality and Tourism Industry. New Jersey: Prentice Hall Career and Technology, 1994.

Gronroos, C. Service Management And Marketing : Managing The Moment Of Truth In Service Competition. Singapore : Lexington Books, 1990.

Leppard, J. et Molyneux, L. Auditing Our Customer Service. London: Routledge, 1994.

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Published

2020-08-20

How to Cite

Feongkeaw , C. . (2020). PROVIDING CUSTOMER SERVICE IN INDUSTRY. SUTHIPARITHAT JOURNAL, 12(37), 85–94. retrieved from https://so05.tci-thaijo.org/index.php/DPUSuthiparithatJournal/article/view/246223