EMPLOYEE EXPERIENCE: PEOPLE MANAGEMENT TOOL
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Abstract
Employee Experience is all-touch points of employees who are involved in the organization since applying for membership. Come into new employee are took cared from organization until the leave them. The principle of employee experience is not a new matter. The concept of Customer Experience is introduced as a prototype. There are process design, environment and appropriate tools to fit individual person. A lot of research pointed that when the employee experience is so high that affected employee engagement and work enthusiasm high too. It will lead to attract and retain talent stay with the organization and impact customer experience in the future.develop their organizational commitment and be more enthusiastic in their work performance, which in turn will lead to the enhancement of the organization’s ability to attract and keep valuable employees to remain and work with the organization in the future.
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