Main Article Content
The purposes of this research are (1) to study the level of organizational environment, work-life quality, and the perception of work happiness of the employees at Kasikorn Bank Public Company Limited, Ratburana Head Office; and (2) to study the structural equation model on the casual relationship of organizational environment and work-life quality on the perception of work happiness of the employees at Kasikorn Bank Public Company Limited, Ratburana Head Office. This is a quantitative research and it is considered as a survey research. The research sample consisted of 284 employees in the Retail Business and Service Network Division of Kasikorn Bank Public Company Limited, Ratburana Head Office. A questionnaire was employed as a research tool, with 100 % rate of return. The statistics for data analysis were the percentage, mean, standard deviation, and structural equation modeling with the use of the PLS Graph 3.0 program. The results show that (1) the overall rating means of organizational environment, work-life quality, and the perception of work happiness of the employees at Kasikorn Bank Public Company Limited, Ratburana Head Office are at the high level; and (2) results of the analysis on the structural equation model on the casual relationship of organizational environment and work life quality affecting perception of work happiness of the employees show that there is a direct influence of organizational environment on the work-life quality in terms of an adequate compensation, career advancement, and employees’ potential development at the level of 0.520, 0.507, and 0.626 respectively, and work-life quality in terms of an adequate compensation, career advancement, and employees’ potential development has a direct influence on the perception of work happiness at the level of 0.217.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
I and co-author(s) certify that articles of this proposal had not yet been published and is not in the process of publication in journals or other published sources. I and co-author accept the rules of the manuscript consideration. Both agree that the editors have the right to consider and make recommendations to the appropriate source. With this rights offering articles that have been published to Panyapiwat Institute of Management. If there is a claim of copyright infringement on the part of the text or graphics that appear in the article. I and co-author(s) agree on sole responsibility.
Balaji, R. (2013). A study on quality of work life among employees. International Journal of Innovative Research in Science, Engineering and Technology, 2(2), 470-473.
Boonyoo, T., Rungruangwuddikrai, N., Piriyakul, M. & Khantanapha, N. (2016). Serial mediated effects of intellectual capital and entrepreneurship in transmitting organizational culture to performance of Bus Body Industry. Doctor of Philosophy in Social Sciences Association Ramkhamhaeng University, 6(1), 78-94. [in Thai]
Chaiprasit, K. & Santidhirakul, O. (2011). Happiness at work of employee in small and mediumsized enterprises, Thailand. Social and Behavioral Sciences, 25, 189-200. [in Thai]
Chin, W. W. (2001). PLS graph user’s guide version 3.0. Retrieved January 8, 2018, from https://www.spss-pasw.ir/upload/images/ei8gx66re11tenmq0sm.pdf
Chinachoti, P., Siriwongse, T. & Vivadhnajat, S. (2016). The relation between quality of work life and work happiness of before retirement employee in Industry Nonthaburi Province. MUT Journal of Business Administration, 13(2), 145-161. [in Thai]
Gilmer, V. & Haller, B. (1966). Industrial psychology. New York: McGraw-Hill.
Kasikornbank Public Company Limited. (2015). Sustainable development report 2015. Retrieved December 1, 2017, from https://www.kasikornbank.com/th/Social-Activities/Documents/Employee-for-Sustainable-2015_TH.pdf [in Thai]
_____. (2017). Employees and service networks. Bangkok: Kasikornbank Public Company Limited. [in Thai]
Kiriago, A. N. & Bwisa, H. M. (2013). Working environment factors that affect quality of work life among attendants in petrol stations in Kitale Town in Kenya. International Journal of Academic Research in Business and Social Sciences, 3(5), 289-296.
Likert, R. A. (1932). A technique for the measurement of attitudes. Archives of Psychology, 140, 5-53.
Luekitinan, W. (2017). The casual model of work happiness and organizational commitment. Panyapiwat Journal, 9(3), 55-66. [in Thai]
Moos, R. (1986). Work environment scale manual (2nd ed.). CA: Consulting Psychologists. National Statistical Office. (2015). Thai mental health survey (happiness) 2015. Retrieved November 12, 2017, from https://www.m-society.go.th/article_attach/18392/20294.pdf [in Thai]
Poornachandran, B. & Ramya, U. (2017). Work environment: It’s impact on quality of work life among women employees in Bangalore. AGU International Journal of Management Studies & Research, 5, 374-379.
Siriwan, U., Thitikalaya, N., Soonthonsmail, V., Ramabut, C., Plomelersee, S. & Ha, M. (2015). A confirmatory factor analysis of the emotional quotient management model. International Journal of Arts & Sciences, 8(4), 303-318.
Yamane, T. (1973). Statistics: An introductory analysis (3rd ed.). New York: Harper and Row.