THE DEVELOPMENT AND EVALUATION OF MANDARIN TEACHING MATERIAL FOR TELECOMMUNICATIONS BUSINESS
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Abstract
The purpose of this research is two-folded: to compile a set of teaching materials for telecommunications business Mandarin, and to evaluate the efficiency of its usage. The scope and content were collected through related documents, research, as well as through interviews of sales assistants working for telecommunications shops in Don Muang International Airport and shopping malls. The data was then compiled into 1 set of 2 books, with 8 lessons each, totaling 16 lessons. The compilation was a teaching material for use by 23 students and 2 teachers. By the end of the instruction, a set of survey was employed to explore opinion and satisfaction of the users towards the efficiency of the material and the teaching/learning. The data was finally analyzed through basic statistics: percentage, average and standard deviation.
The findings are as follows. Students’ satisfaction towards the efficiency of the material and the teaching/learning was at a very high level. The teachers, on the other hand, opined that, firstly, mistakes in Pinyin spelling should be carefully avoided; secondly, more exercises and keys should be added; and finally, the order of content difficulty level should be considered.
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