Motivation and working environment in the next normal era influencing organizational engagement of employees of a state department in Nonthaburi

Abstract

The objectives of this research are as follows: 1. To compare organizational engagement among employees categorized by demographic factors; 2. To examine motivational factors at work that influence employees' organizational engagement; and investigate work environment on employees' organizational engagement. The study utilizes an online questionnaire to collect data from 300 employees working in a State Department in Nonthaburi. The collected data is then statistically analyzed, including the calculation of percentages, means, and standard deviations. The research employs statistical analysis techniques such as Independent Sample t-Test, One-Way ANOVA, and Multiple Regression Analysis to test hypotheses.

The study's findings reveal that: 1. Demographic factors, including age, years of work in the organization, educational level, and employee type, significantly influence organizational engagement at the notable level of p < 0.05. 2. Motivational factors at work significantly affect employees’ organizational engagement, particularly in terms of employee recognition (X¹), career advancement (X²), and compensation and benefits (X³) of significance at a notable level of p < 0.001 with R²= 0.485, Adj. R²= 0.480, and S.E. = 0.352. The regression equation is Y = 1.747 + 0.210 (X¹) + 0.265 (X²) + 0.109 (X³) 3. Environmental factors at the workplace significantly impact employees’ organizational engagement, comprising health and wellness (X¹), flexible working (X²), a touchless society (X³), and innovation in the workplace (X⁴) of significance at the notable level of p < 0.001 with R²= 0.515, Adj. R²= 0.509, and S.E. = 0.342. The regression equation is Y = 1.662 + 0.104 (X¹) + 0.204 (X²) + 0.198 (X³) + 0.134 (X⁴)