EMPLOYEE ENGAGEMENT IN FURNITURE BUSINESS GROUP
Main Article Content
Abstract
This research illustrates how importance of employee engagement in furniture business group. The research methodology was conducted as a quantitative research; in other words, the model of primary research was developed in terms of forming the qualitative questions. Data collation was thoroughly analyzed from questionnaires via a random selected subject of the furniture business group. To confirm the research model that consisted of three important key parts; was as follow: part 1) the factors founding of employee engagement to the organization that having 4 sub-groups, those were: Job Characteristics, People and Social, organization Practice, and Organization Climate. Each factor had its own weight at 0.62, 0.70, 0.63, and 0.76 respectively, part 2) level-measuring of employee engagement to the organization was at 81.80 percentage, part 3) the consequence of employee engagement to the organization was related to Performance at 0.78 whilst judging on performance-assessment with three categories; Individual Performance, Team Performance, and Organization Performance. The significant findings of this study from the furniture business group can lead efficiently to establish the engagement as follow: (1) to develop the Internal Service Systems, (2) to develop the Performance Management System, (3) to develop the opportunity of Career Growth, (4) to develop the Instrument at work, and (5) to define the Job Volume in an appropriate position.
Article Details
I and co-author(s) certify that articles of this proposal had not yet been published and is not in the process of publication in journals or other published sources. I and co-author accept the rules of the manuscript consideration. Both agree that the editors have the right to consider and make recommendations to the appropriate source. With this rights offering articles that have been published to Panyapiwat Institute of Management. If there is a claim of copyright infringement on the part of the text or graphics that appear in the article. I and co-author(s) agree on sole responsibility.
References
AON Hewitt. (2015). Aon Hewitt’s Model of Employee Engagement. Retrieved August 7, 2017, from https://www.aonhewitt.co.nz/getattachment/77046028-9992-4d77-868a-32fbf622fec6/file.aspx?disposition=inline
AON Hewitt. (2017). Trends in Global Employee Engagement. Retrieved August 7, 2017, from https://www.aonhewitt.com.au/Home/Resources/Reports-and-research/2017-Trends-in-Global-Employee-Engagement-report
Balain, S. & Sparrow, P. (2009). Engaged to Perform: A New Perspective on Employee Engagement. Lancaster: Lancaster University Management School.
Bedarkar, M. & Pandita, D. (2014). A study on the drivers of employee engagement impacting employee performance. Social and Behavioral Sciences 133, 106-115.
Cook, S. (2008). The Essential Guide to Employee Engagement Better Business Performance through Staff Satisfaction. London and Philadelphia: Kogan Page.
Deloitte University. (2017). 2017 Human Capital Trends: A Government Perspective. Retrieved August 7, 2017, from https://www2.deloitte.com/content/dam/Deloitte/us/Documents/public-sector/us-fed-2017-government-hc-trends-supplement.pdf
Deloitte University. (2017). Rewriting the Rules for the digital age: 2017 Human Capital Trends.Retrieved August 7, 2017, from https://www2.deloitte.com/content/dam/Deloitte/us/Documents/human-capital/hc-2017-global-human-capital-trends-us.pdf
Development Dimension International. (2015). Employee Engagement: The Key to Realizing Competitive Advantage. Retrieved August 7, 2017, from www.ddiworld.com
Federman, B. (2009). Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty. San Francisco: John Wiley & Sons.
Hay Group. (2009). Engaging and Enabling Employees to Improve Performance outcomes. Retrieved August 7, 2017, from https://info-now.com/typo3conf/ext/p2wlib/pi1/press2web/html/userimg/EEA_EXPO_2010/Proceedings/SurveysandPolls-HayGroup-Agnew.pdf
Heskett, J. L., Sasser, W. E. Jr. & Wheeler, J. (2008). The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage. Boston: Harvard Business School.
Macey, H. W., Schneider, B., Barbara, M. K. & Young, A. S. (2009). Employee Engagement. Oxford, UK: Wiley-Blackwell.
Robinson, D., Perryman, S. & Hayday, S. (2004). The Drivers of Employee Engagement. Retrieved August 7, 2017, from https://www.employment-studies.co.uk/system/files/resources/files/408.pdf
Robertson-Smith, G. & Markwick, C. (2009). Employee Engagement: A Review of Current Thinking. Retrieved August 7, 2017, from https://www.employment-studies.co.uk/system/files/resources/files/469.pdf
Suthammanon, L. (2017). Strategic Human Resource Management for Sustainable Organization. Bangkok:Chulalongkorn University. [in Thai]
The Federation of Thai Industries. (2011). Report on the analysis of the capabilities of the ASEAN Economic Community (AEC): Furniture industry. Retrieved August 7, 2017, from www.smi.or.th [in Thai]
Tirakanan, S. (2005). Research Methodology in Social Sciences: Practical approach. Bangkok: Book Center of Chulalongkorn University. [in Thai]
Willis Tower Watson. (2017). Finding from the 2016 Global Talent Management. New Jersey: Compensation Association.