Assessment of Work-Related Stress in the Thai Aviation Industry
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The recent years have posed unprecedented challenges for the aviation industry. Initially, it encountered a significant decline in demand together with harsh global travel restrictions imposed by governments. Subsequently, as the demand for air travel started to rapidly resurge, the industry grappled with staffing shortages. These difficulties have unquestionably resulted in challenging conditions for both the organizations and the employees within the industry and reports have indicated that the well-being of the industry’s workforce has turned for the worse. This study aimed to assess the well-being of employees in the Thai aviation industry, focusing on work-related stress. Additionally, the potential impact of various demographic characteristics was explored. A quantitative approach was used where an online questionnaire was distributed to employees in the Thai aviation industry and a total of 413 valid responses were received. The findings indicated that the most stress-inducing aspects of their work were to do with being under pressure at work, being pressured to work fast, having high workloads, not being consulted regarding organizational changes, and their job getting to them more than it should. Additionally, the findings indicated no significant differences among demographic profiles of employees, a result contrary to some prior studies. This study offers new and insightful information concerning the industry's workforce, offering actionable solutions for managers and policymakers to mitigate work-related stress and improve employee well-being at workplaces to continue their recovery efforts for a successful future in the aviation sector.
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เนื้อหาและข้อมูลในบทความที่ลงตีพิมพ์ในวารสารวิชาการมหาวิทยาลัยราชภัฏภูเก็ต ถือเป็นข้อคิดเห็นและความรับผิดชอบของผู้เขียนบทความโดยตรง ซึ่งกองบรรณาธิการวาสารฯ ไม่จำเป็นต้องเห็นด้วยหรือร่วมรับผิดชอบใด ๆ
บทความ ข้อมูล เนื้อหา รูปภาพ ฯลฯ ที่ได้รับการตีพิมพ์ในวารสารวิชาการมหาวิทยาลัยราชภัฏภูเก็ต ถือเป็นลิขสิทธิ์ของวารสารวิชาการมหาวิทยาลัยราชภัฏภูเก็ต หากบุคคลหรือหน่วยงานใดต้องการนำทั้งหมดหรือส่วนหนึ่งส่วนใดไปเผยแพร่ต่อหรือเพื่อกระทำการใด ๆ จะต้องได้รับอนุญาตเป็นลายลักษณ์อักษรจากวารสารวิชาการมหาวิทยาลัยราชภัฏภูเก็ตก่อนเท่านั้น
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