The Relationship of Perceived Organizational Support on Job Engagement: Evidence from the Thai National Design Company
Main Article Content
บทคัดย่อ
This research aims to investigate employees' perceptions of organizational support and the job engagement relationship of a Thai national design company involved in product development and creating a distinctive identity through design and innovation. The research uses a quantitative approach, relying on questionnaires as the primary data collection tool. Data analysis employs descriptive statistics and Pearson’s correlation analysis. The findings from the sample size (n=66) indicate that overall perceived organizational support is high, and Pearson's correlation coefficient between perceived organizational support and job engagement is a strong positive correlation. The mean of overall perceived organizational support and job engagement is high and the highest. These results can inform organizational decision-making, particularly in enhancing employees’ job engagement through psychological support, work environment, compensation and benefits, job stability, and career advancement, which are aspects of organizational support.
Article Details

อนุญาตภายใต้เงื่อนไข Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
เนื้อหาและข้อมูลในบทความที่ลงตีพิมพ์ในวารสารวิชาการมหาวิทยาลัยราชภัฏภูเก็ต ถือเป็นข้อคิดเห็นและความรับผิดชอบของผู้เขียนบทความโดยตรง ซึ่งกองบรรณาธิการวารสารฯ ไม่จำเป็นต้องเห็นด้วยหรือร่วมรับผิดชอบใด ๆ
บทความ ข้อมูล เนื้อหา รูปภาพ ฯลฯ ที่ได้รับการตีพิมพ์ในวารสารวิชาการมหาวิทยาลัยราชภัฏภูเก็ต ถือเป็นลิขสิทธิ์ของวารสารวิชาการมหาวิทยาลัยราชภัฏภูเก็ต หากบุคคลหรือหน่วยงานใดต้องการนำทั้งหมดหรือส่วนหนึ่งส่วนใดไปเผยแพร่ต่อหรือเพื่อกระทำการใด ๆ จะต้องได้รับอนุญาตเป็นลายลักษณ์อักษรจากวารสารวิชาการมหาวิทยาลัยราชภัฏภูเก็ตก่อนเท่านั้น
เอกสารอ้างอิง
Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of Management, 27(6), 643–650.
Blau, P. M. (1964). Justice in social exchange. Sociological Inquiry, 34(2), 193–206.
Caesens, G., & Stinglhamber, F. (2014). The relationship between perceived organizational support and work engagement: The role of self-efficacy and its outcomes. European Review of Applied Psychology, 64(5), 259–267.
Carrell, W. S., Ellinger, A. D., Nimon, K. F., & Kim, S. (2022). Examining the relationships among managerial coaching, perceived organizational support, and job engagement in the US higher education context. European Journal of Training and Development, 46(5/6), 563–584.
Chaiyapruksayanonde, C., & Ponchaitiwat, K. (2025). Supportive work environments, innovative work behavior, and job performance in the hospitality industry: Empirical evidence from Thailand. Tourism and Hospitality, 6(1), 1–17.
Chotiviwatkul, P. (2019). The relationships among perceived organizational support, organizational justice, and organizational commitment of employees in a private hospital. Research Community and Social Development Journal, 13(1), 154–166.
Cullen, K. L., Edwards, B. D., Casper, W. C., & Gue, K. R. (2014). Employees’ adaptability and perceptions of change-related uncertainty: Implications for perceived organizational support, job satisfaction, and performance. Journal of Business and Psychology, 29(2), 269–280.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507.
Eisenberger, R., Rhoades Shanock, L., & Wen, X. (2020). Perceived organizational support: Why caring about employees counts. Annual Review of Organizational Psychology and Organizational Behavior, 7(1), 101–124.
Eviana, N. (2024). The role of perceived organizational support (POS) and employee satisfaction to enhance employee engagement: Do gender and tenure matter? Jurnal Manajemen Bisnis, 15(1), 13–31.
Gavino, M. C., Lambert, J. R., Elgayeva, E., & Akinlade, E. (2021). HR practices, customer-focused outcomes, and OCBO: The POS-engagement mediation chain. Employee Responsibilities and Rights Journal, 33(2), 77–97.
Inceoglu, I., & Warr, P. (2012). Personality and job engagement. Journal of Personnel Psychology, 11(2), 73–84.
Insawan, P., & Chaiyakul, T. (2025). Factors of perception of organizational support and organizational commitment affecting
organizational citizenship behavior of petrochemical employees in Map Ta Phut Industrial Estate. Journal of Social Science Panyapat, 7(1), 103–114.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724.
Khanto, P. (2016). Perceived organizational support, job satisfaction, and organizational commitment of employees at TISCO Financial Group Public Company Limited and its affiliates (Unpublished independent study). Rajamangala University of Technology Rattanakosin.
Kurniawan, C. K. (2023). Schwartz’s values, perceived organizational support (POS), and work engagement: The mediating role of work meaningfulness. ANIMA Indonesian Psychological Journal, 38(1), 105–128.
Musenze, I. A., Mayende, T. S., Wampande, A. J., Kasango, J., & Emojong, O. R. (2021). Mechanism between perceived organizational support and work engagement: Explanatory role of self-efficacy. Journal of Economic and Administrative Sciences, 37(4), 471–495.
Nazir, O., & Islam, J. U. (2017). Enhancing organizational commitment and employee performance through employee engagement: An empirical check. South Asian Journal of Business Studies, 6(1), 98–114.
O’Neill, O. A., Vandenberg, R. J., DeJoy, D. M., & Wilson, M. G. (2009). Exploring relationships among anger, perceived organizational support, and workplace outcomes. Journal of Occupational Health Psychology, 14(3), 318–333.
Parnitvitidkun, P., Ponchaitiwat, K., Chancharat, N., & Thoumrungroje, A. (2024). Understanding IT professional innovative work behavior in the workplace: A sequential mixed-methods design. Journal of Open Innovation: Technology, Market, and Complexity, 10, 100231. https://doi.org/10.1016/j.joitmc.2024.100231
Petcharee, S., & Na-Nan, K. (2019). Perceived organizational support influencing organizational citizenship behavior of operational employees at Thai Obayashi Corp., Ltd. Santapol College Academic Journal, 5(2), 82–99.
Rattanamanee, N., & Phasunon, P. (2019). Response rates in quantitative research. Journal of Humanities and Social Sciences Thonburi University, 13(3), 181–188.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714.
Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617–635.
Rovinelli, R.J. & Hambleton, R.K. (1977). On the use of content specialists in the assessment of criterion-Referenced test item validity. Dutch Journal of Educational Research, 2(2), 49-60.
Saks, A. M., Gruman, J. A., & Zhang, Q. (2022). Organization engagement: A review and comparison to job engagement. Journal of Organizational Effectiveness: People and Performance, 9(1), 20–49.
Schaufeli, W. B., & Bakker, A. B. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Journal of Occupational and Organizational Psychology, 79(4), 701–716.
Sumathi, G. N., Kamalanabhan, T. J., & Thenmozhi, M. (2015). Impact of work experiences on perceived organizational support: A study among healthcare professionals. AI & Society, 30, 261–270.
Tengmanee, C., Juthaisong, C., Chopsin, R., & Thaweepaiboonwong, J. (2023). The effects of transformational leadership, perceived organizational support and work engagement on innovative work behavior amongst supervisors. Journal of Management Sciences Kasetsart University, 2(1), 46–63.
Warr, P., & Inceoglu, I. (2012). Job engagement, job satisfaction, and contrasting associations with person–job fit. Journal of Occupational Health Psychology, 17(2), 129–138.
Yin, N. (2018). The influencing outcomes of job engagement: An interpretation from the social exchange theory. International Journal of Productivity and Performance Management, 67(5), 873–889.