Provision of Tourism Services and Safety for Community-based Tourism
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Abstract
Providing safe tourism services for community-based tourism affects tourist satisfaction thus, preparedness for safe services is essential. This quantitative study employed a set of questionnaires to a sample group of 400 tourists and the data obtained was analyzed using descriptive statistics. Findings revealed a low level of provision for safe, community-based tourism. This was particularly true for effective coordination of services and interpreters, satisfaction with tourism services and safety, management of emergency cases, travel route management, and safe activities.
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