Factors Influencing Organizational Commitment of Civil Servants in a Government Agency

Abstract

This study examines and compares the organizational commitment levels among civil servants working in a specific government agency, categorized by personal factors. Additionally, it aims to identify the factors affecting these civil servants' organizational commitment. The sample group consisted of 180 civil servants working in the government agency. The research instrument used was a questionnaire. The statistics used in the research included frequency, percentage, mean, standard deviation, t-test for group comparisons, one-way ANOVA, and multiple regression analysis.

The study found that the overall level of organizational commitment among civil servants in a government agency was high. A comparison of organizational commitment based on personal factors revealed that civil servants of different genders, ages, marital statuses, and lengths of service showed no statistically significant differences in their organizational commitment. However, civil servants with different educational levels, average monthly incomes, and job positions demonstrated statistically significant differences in organizational commitment at the 0.01 level, accounting for 51.3% (R² = 0.513) of the variance. Furthermore, work characteristics factors were significantly related to the organizational commitment of civil servants in the government agency at the 0.01 level. Two key factors were identified: teamwork and job challenge. The job satisfaction of civil servants working in a government agency was found to have a significant correlation with organizational commitment, accounting for 63.6% (R² = 0.636) at a statistical significance level of 0.01. A single factor influences this correlation: the sense of being valued by the organization.