ผลของการสื่อสารทางการตลาดแบบผสมผสานของการใช้ผู้มีอิทธิพลบนสื่อที่มีต่อทัศนคติและความเชื่อมั่นของผู้บริโภคในธุรกิจสินค้าเครื่องสำอางและผลิตภัณฑ์บำรุงผิวออร์แกนิคในประเทศไทย

ผู้แต่ง

  • ภูริสาร์ พันธ์พาณิชย์ วิทยาลัยบริหารธุรกิจนวัตกรรมและการบัญชี มหาวิทยาลัยธุรกิจบัณฑิตย์
  • ลีลา เตี้ยงสูงเนิน วิทยาลัยบริหารธุรกิจนวัตกรรมและการบัญชี มหาวิทยาลัยธุรกิจบัณฑิตย์
  • ศิริเดช คำสุพรหม วิทยาลัยบริหารธุรกิจนวัตกรรมและการบัญชี มหาวิทยาลัยธุรกิจบัณฑิตย์

คำสำคัญ:

ผู้มีอิทธิพลบนสื่อ, การสื่อสารทางการตลาดแบบผสานช่องทาง, ช่องทางสื่อสารทั้งออนไลน์และออฟไลน์, ผลิตภัณฑ์เครื่องสำอางออร์แกนิค

บทคัดย่อ

ปัจจุบันนี้ผู้มีอิทธิพลบนสื่อกลายมาเป็นกลยุทธ์ทางการตลาดที่สำคัญต่อการสื่อสารกับผู้บริโภคในประเทศไทย งานวิจัยนี้มีวัตถุประสงค์เพื่อทดสอบผลของการสื่อสารทางการตลาดแบบผสานช่องทางโดยใช้ผู้มีอิทธิพลบนสื่อต่อทัศนคติ และความเชื่อมั่นของผู้บริโภคในผลิตภัณฑ์เครื่องสำอางออร์แกนิคในประเทศไทย โดยใช้แบบสอบถามออนไลน์เก็บข้อมูลจากผู้บริโภคจำนวน 401 คน งานวิจัยนี้ทำการวิเคราะห์ข้อมูลโดยใช้สถิติพรรณนาและทดสอบสมมุติฐานโดยการวิเคราะห์แบบจำลองสมการโครงสร้างที่ระดับนัยสำคัญ 0.01

ผลการศึกษาพบว่า สำหรับธุรกิจสินค้าเครื่องสำอางและผลิตภัณฑ์บำรุงผิวออร์แกนิคในประเทศไทยนั้น การสื่อสารทางการตลาดแบบผสานช่องทางโดยใช้ผู้มีอิทธิพลทั้งออนไลน์และออฟไลน์มีผลทางบวกต่อทัศนคติและความเชื่อมั่นของผู้บริโภค ผลการศึกษานี้ช่วยสร้างองค์ความรู้ใหม่ทั้งทางด้านวิชาการและผู้ประกอบการสามารถนำไปใช้ในการปรับปรุงกลยุทธ์การสื่อสารการตลาดแบบผสานช่องทางโดยใช้ผู้มีอิทธิพลบนสื่อให้ดียิ่งขึ้นต่อไป

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2023-09-30