Potential of Laem Chabang Port Management for Promoting Thailand 's Cruise Tourism
Article Sidebar
Main Article Content
Abstract
This research aimed to evaluate potential of Laem Chabang port management for cruise tourism, employing quantitative research methodology. The data were collected by using questionnaire from 400 cruise passengers with purposive sampling from those who visited Laem Chabang port and experienced on shore excursion. Afterwards, data were analyzed by computer program employing related statistics which were mean, standard deviations and t-test. The result revealed that overall the level of importance was highest and high and overall of the performance was high. In each item founded weather and sea condition was the highest performance, followed by immigration formality and customs regulation process and connectivity with other major port. While the lowest potential of port management was accessibility from port to town, followed by Wi-Fi/internet/phone and accessibility from port to major attractions.
Article Details
The content and information published in the Phuket Rajabhat University Academic Journal represent the opinions and sole responsibility of the authors. The editorial board does not necessarily endorse or share any responsibility for these view.
Articles, data, content, images, etc., published in the Phuket Rajabhat University Academic Journal are the copyright of the Phuket Rajabhat University Academic Journal. Any individual or organization wishing to reproduce or utilize all or part of this material for any purpose must obtain prior written permission from the Phuket Rajabhat University Academic Journal.
References
Bowen, C., Fidgeon, P., & Page, S. J. (2014). Maritime tourism and terrorism: customer perceptions of the potential terrorist threat to cruise shipping. Current Issues in Tourism, 17(7), 610-639.
Chang, Y.-T., Liu, S.-M., Park, H., & Roh, Y. (2016). Cruise traveler satisfaction at a port of call. Maritime Policy & Management, 43(4), 483-494.
Chen, C.-A. (2016). How can Taiwan create a niche in Asia's cruise tourism industry?Tourism Management, 55, 173-183.
Chul-Ho, C., Byung-Il, K., & Jae-Hoon, H. (2010). A comparative analysis of the ports of Incheon and Shanghai: The cognitive service quality of ports, customer satisfaction, and post-behaviour. Total Quality Management & Business Excellence, 21(9), 919-930.
CLIA. (2015). Asia Cruise Trends.
CLIA. (2016). Asia Cruise Trends.
Denktas-Sakar, G., & Karatas-Cetin, C. (2012). Port Sustainability and Stakeholder Management in Supply Chains: A Framework on Resource Dependence Theory. The Asian Journal of Shipping and Logistics, 28(3), 301-319.
Douglas, N., & Douglas, N. (2004). Cruise ship passenger spending patterns in Pacific island ports. International Journal of Tourism Research, 6(4), 251-261.
Gibson, P. (2012). Cruise Operations Management: Hospitality Perspectives: Routledge.
Hull, J. S., & Losekoot, E. (2011). Customer orientation of cruise destinations in Newfoundland and Labrador, Canada–exploring key issues for ports and the cruise lines. Turizam: znanstveno-stručni časopis, 60(1), 71-90.
Lekakou, M. B., Pallis, A. A., & Vaggelas, G. K. (2009). Which homeport in Europe: The cruise industry’s selection criteria. Tourismos: An international multidisciplinary journal of tourism, 4(4), 215-240.
Lois, P., Wang, J., Wall, A., & Ruxton, T. (2004). Formal safety assessment of cruise ships. Tourism Management, 25(1), 93-109.
Monpanthong, P. (2015). Cruise Tourism Development within Thailand: Tourism Authority of Thailand.
Monpanthong, P., & Choibamroong, T. (2015). Performance of Phuket's Port of Call Management for Cruise Tourism: an Assessment of IPA Application. WMS Journal of Management, 4(1), 1-11.
Pallis, A. A., Vitsounis, T. K., De Langen, P. W., & Notteboom, T. E. (2011). Port Economics, Policy and Management: Content Classification and Survey. Transport Reviews, 31(4), 445-471.
Pallis, T. (2015). Cruise Shipping and Urban Development. University of Aegean.
PATA. (2011). The Cruise Industry in Asia and Pacific : Issues and Trends.
Perucic, D. (2007). THE IMPACT OF GLOBALIZATION ON SUPPLY AND DEMAND IN THE CRUISE INDUSTRY. Tourism & Hospitality Management, 13(3), 665-680.
Ramkissoon, H., & Nunkoo, R. (2011). City Image and Perceived Tourism Impact: Evidence from Port Louis, Mauritius. International Journal of Hospitality & Tourism Administration, 12(2), 123-143.
Sanz Blas, S., & Carvajal-Trujillo, E. (2014). Cruise passengers' experiences in a Mediterranean port of call. The case study of Valencia. Ocean & Coastal Management, 102, Part A, 307-316.
Satta, G., Parola, F., Penco, L., & Persico, L. (2015). Word of mouth and satisfaction in cruise port destinations. Tourism Geographies, 17(1), 54-75.
Sun, X., Feng, X., & Gauri, D. K. (2014). The cruise industry in China: Efforts, progress and challenges. International Journal of Hospitality Management, 42, 71-84.
Thurau, B., Seekamp, E., Carver, A. D., & Lee, J. G. (2015). Should Cruise Ports Market Ecotourism? A Comparative Analysis of Passenger Spending Expectations within the Panama Canal Watershed. International Journal of Tourism Research, 17(1), 45-53.
UNWTO. (2012). Cruise Tourism - Current Situation and Trends in Asia and the Pacific Asia Pacific Newsletter 28-31.
UNWTO. (2016). Sustainable Cruise Tourism Development Strategies
Wang, Y., Jung, K.-A., Yeo, G.-T., & Chou, C.-C. (2014). Selecting a cruise port of call location using the fuzzy-AHP method: A case study in East Asia. Tourism Management, 42, 262-270.
Yamane, T. (1973). Statistics: an introduction analysis. Harper & Row.
Yi, S., Day, J., & Cai, L. A. (2014). Exploring Tourist Perceived Value: An Investigation of Asian Cruise Tourists' Travel Experience. Journal of Quality Assurance in Hospitality & Tourism, 15(1), 63-77.
ไพฑูรย์ มนต์พานทอง. (2015). การท่องเที่ยวเรือสำราญ กับความท้าทายของประเทศไทย. TAT Review Magazine 1, 45-59.
จักรกฤษณ์ ดวงพัสตรา. (2545). โครงการศึกษาเพื่อรองรับการท่องเที่ยวโดยเรือเดินสมุทรในประเทศไทย: การท่องเที่ยวแห่งประเทศไทย.
ชมัยพร วิเศษมงคล. (2558). การท่องเที่ยวทางน้ำกับการพัฒนาการท่องเที่ยวไทย. รายงานภาวะเศรษฐกิจท่องเที่ยว, 2.
ธานินทร์ ศิลป์จารุ. (2553). การวิจัยและวิเคราะห์ข้อมูลทางสถิติด้วย SPSS. พิมพ์ครั้งที่ 11. กรุงเทพฯ: บิสซิเนสอาร์แอนด์ดี.
บุญเลิศ จิตตั้งวัฒนา. (2555). พฤติกรรมนักท่องเที่ยว. นนทบุรี: เฟิร์นข้าหลวง พริ้นติ้งแอนด์พับลิชชิ่ง.
