LOGISTICS INNOVATION FACTORS AFFECTING THE COMPETITIVE ADVANTAGE FOR LARGE SIZED LOGISTICS SERVICE PROVIDERS IN THAILAND
Keywords:
Logistics Innovation Factor, Logistics Innovation, Innovation Level, Competitive AdvantageAbstract
Following the trade liberalization of logistics business in ASEAN countries since 2015, competition in the logistics industry in the country has exponentiallyintensified. This makes Thai entrepreneurs need to adapt themselves by developing innovationsto enhance their competitiveness. This research aims to study the logistics innovation factors that affect the competitive advantage of large logistics service providers (LSPs) in Thailand. The research started with the investigation of innovation factors from the relevant researches and delivered the questionnaires to 310 large logistics service providers in Thailand. Then, the data were analyzed to identify the groups of logistics innovation factors. After that, the confirmation analysis was conducted to examine the relationship between innovative logistics factors and the level of innovation, and between the level of innovation and competitive advantage. The research found 10 logistics innovation factors driving the competitive advantage among LSPs in Thailand including: 1) the logistics investment of the company, 2) the supply chain alliance, 3) the network relationship, 4) personnel quality, 5) organizational culture atmosphere, 6) learning organization management, 7) technology consistency, 8) uncertainty condition, 9) advanced technology, and 10) government support. The results of the hypothesis test showed that measurement models were consistent with empirical data. It was also found that the logistics innovation has a direct influence on level of innovation and the level of innovation has a relation to competitive advantage. Large LSPs in Thailand can employ the results of research as a key success factor to further develop the sustainable competitive advantage.
References
เกียรติพงษ์อุดมธนะธีระ. (2559). การสร้างนวัตกรรมในองค์กรเพื่อเพิ่มศักยภาพในการแข่งขันภายใต้ยุค 4.0. สืบค้น วันที่ 20 ธันวาคม 2559, จาก http://www.logistics.go.th/en/news-article/bol-article/9185-59lof37-4-0.
กรมพัฒนาธุรกิจการค้า, กระทรวงพาณิชย์. ระบบคลังข้อมูลธุรกิจ. สืบค้นวันที่ 21 กรกฎาคม 2559, จาก www.dbd.go.th.
จักรกฤษณ์ ดวงพัสตรา. (2556). การพัฒนาศักยภาพผู้ให้บริการโลจิสติกส์ไทยสู่ประชาคมเศรษฐกิจอาเซียน. วารสาร วิทยาการจัดการ, 30(2), 95-118.
ชญานันท์ เกิดพิทักษ์ มนตรี พิริยะกุล ศุภสิทธิ์ จารุพัฒน์หิรัญ และเผ่าภัค ศิริสุข. (2552). การเพิ่มความได้เปรียบในเชิงการแข่งขันด้วยกลยุทธ์โลจิสติกส์ในอุตสาหกรรมปาล์มน้ำมัน. การประชุมสัมมนาวิชาการด้านการจัดการโลจิสติกส์และโซ่อุปทาน ครั้งที่ 9 (ThaiVCML2009), 19-21 พฤศจิกายน 2552.
ทวีศักดิ์ เทพพิทักษ์. (2555). ทิศทางและรูปแบบโลจิสติกส์ระดับโลกที่เปลี่ยนแปลงกับการปรับตัวของภาคธุรกิจของไทย. สืบค้นวันที่ 29 มิถุนายน 2559, จาก http://www.freightmaxad.com/magazine.
ธานินทร์ ศิลป์จารุ.(2557). การวิจัยและวิเคราะห์ข้อมูลทางสถิติด้วย SPSS และ AMOS. พิมพ์ครั้งที่ 15, กรุงเทพฯ: ห้างหุ้นส่วนสามัญบิสซิเนสอาร์แอนด์ดี, 2557.
ธนิต โสรัตน์. (2552). Trade Innovation to Reduce Logistics Cost. สืบค้นวันที่8 กุมภาพันธ์ 2559, จาก www.tanitsorat.com.
ภัควัฒน์ อินทรวงษ์โชติ ปภัศรชัยวัฒน์ธนัญญา วสุศรี ทวีศักดิ์ กฤษเจริญ และจิรชัย พุทธกุลสมศิริ. (2556). คุณภาพการให้บริการของผู้ประกอบการโลจิสติกส์ประเทศไทยและลาว. วารสารวิจัยและพัฒนา. มจธ, 36(4). 465 -475.
ยุทธ ไกยวรรณ์. (2556). การวิเคราะห์สถิติหลายตัวแปรสำหรับงานวิจัย (Vol.1). กรุงเทพฯ: สำนักพิมพ์แห่งจุฬาลงกรณ์มหาวิทยาลัย.
วิมล ปั้นคง. (2558). ความสามารถในการแข่งขันของประเทศสมาชิกอาเซียนปี 2014 – 2015 (1). สถาบันระหว่าง ประเทศเพื่อการค้าและการพัฒนา (ITD). สืบค้นวันที่ 6 กรกฎาคม 2559, จาก www.new.itd.or.th.
Arvis, J.-F., Saslavsky, D., Ojala, L., Shepherd, B., Busch, C., Raj, A., & Naula, T. (2014). The Logistics Performance Index and Its Indicators. Washington: The World Bank.
Aziz, Z. A., Razak, R. C., Yaacob, M. R., & Rahim, R. C. (2015). Logistics resources as a source of competitive advantage for logistics service providers. Journal of Scientific Research and Development, 2(10), 105-111.
Boonpattarakan, A. (2012). Competitive Capabilities of Thai Logistics industry: Effects on Corporate Image and Performance. International Journal of Business and Management, 7(5), 19–30.
Brown, R. (1992). Managing the “S” Curves of innovation. Journal of Business & Industrial Marketing, 7(3), 41-52. Burmaoglu, S., Kazancoglu, Y., & Sesen, H. (2015). Determinants of Logistics sector innovation: Creating common value nodes in supply chain. EUL Journal of Social Sciences, 6(2), 37-58.
Chapman, R. L., Soosay, C., & Kandampully, J. (2003). Innovation in logistics services and the new business model: A conceptual framework. International Journal of Physical Distribution and Logistics Management, 33(7), 630-650.
Conway, J. M., & Huffcutt, A. I. (2003). A Review and Evaluation of Exploratory Factor Analysis Practices in Organizational Research. Organizational Research Methods, 6(2), 147-168.
Darroch, J., & McNaughton, R. (2002). Examining the link between knowledge management practices and types of innovation. Journal of Intellectual Capital, 3(3), 210 – 222.
Dess, G. G., & Picken, J.C. (2000). Changing Roles: Leadership in the 21st Century. Organizational Dynamics, 28(3), 18-34. Retrieved 9 October 2017, from https://www.researchgate.net/publication/232579630.
Elvi, M. (2013). Organizational Structure and logistics Service Innovation. International Journal of Operations and Logistics Management, 2(3), 14-31. Field, A. (2009). Discovering statistics using SPSS. (3rded). Thousand Oaks, CA: Sage Publication.
Flint, D. J., Larsson, E., Gammelgaard, B., & Mentzer, J. T. (2005). Logistics Innovation: A Customer Value- Oriented Social Process. Journal of Business Logistics, 26(1), 113-147.
Garrouch, K., Mzoughi, M. N., Slimane, I. B., & Bouhlel, O. (2011). An Investigation into the Consumers’sensitivity of the Logistics Efficiency. International Journal of Business Administration, 2(2), 114-128.
Grant, R. M. (1996). Toward a Knowledge-based Theory of the Firm. Strategic Management Journal, 17, 109-122.
Gray, R. (2007). A Climate of Success: Creating the right organizational climate for high performance (1stEdition). United Kingdom: Butterworth-Heinemann Ltd.
Hair, J. F., Anderson, R. E., Tatham, R.L. & Black, W.C. (1998). Multivariate Data Analysis with Readings. (5thed). Englewood Cliffs, NJ: Prentice Hall.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis. (7thed). Upper Saddle River, NJ: Prentice Hall.
Jung, D. I., & Chow, C., & Wu, A. (2003). The role of transformational leadership in enhancing organizational innovation: Hypotheses and some preliminary findings. Leadership Quarterly, 14, 525–544.
Kaiser, H. F. (1974). An Index of factor simplicity. Psychometrika, 39(1), 31-36.
Kaiser, H. F., & Rice, J. (1974). Little Jiffy, Mark IV. Educational and Psychological Measurement, 34, 111-117.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurements, 30, 607-610.
Lai, K. H. (2004). Service capability and performance of logistics service providers. Transportation Research Part E, 40 (2004), 385 -399.
Lawson, B., & Samson, D. (2001). Developing Innovation Capability in Organisations: A Dynamic Capabilities Approach. International Journal of Innovation Management, 5(3), 377-400.
Lin, C. Y. (2007). Factors affecting innovation in logistics technologies for logistics service providers in China. Journal of Technology Management in China, 2(1), 22-37.
Lin, C. Y., & Ho, Y. H. (2008). An Empirical study on Logistics Service Providers’ intention to Adopt Green Innovations. Journal of Technology Management & Innovation, 3(1), 17-26.
Mathuramaytha, C. (2011). Supply Chain Collaboration – What’s an outcome? International Conference on Financial Management and Economics IPEDR, 11, 102-108.
Moghavvemi, S., & Hakimian, F. (2012). Competitive Advantages through IT innovation Adoption by SMEs. Social Technologies, 2(1), 24- 39.
Moghimi, S., & Subramaniam, I. D. (2013). Employees’ Creative Behavior: The Role of Organizational Climate in Malaysian SMEs. International Journal of Business and Management, 8(5), 1-12.
Nham, P. T., Pham, P. H. G., & Nguyen, N. (2014). The Impact of Organizational Culture on Innovation Activities -The case of X Corporation in Vietnam, Journal of Global Management Research, 10(1), 29-36.
OECD. (2005). Oslo Manual. Guidelines for Collecting and Interpreting Innovation. Third edition. Osterwalder, A., & Pigneur, Y. (2010). Business Model Generation. A handbook for visionaries, game changers, and challengers. New Jersey: John Wiley and Sons, Inc.
Porter, M. E. (1980). Competitive strategy. New York: Free Press.
Ritter, T., & Gemunden, H. G. (2004). The impact of a company’s business strategy on its technological competence, network and innovation success. Journal of Business Research, 57, 548 – 556.
Roger, E. M. (1995). Diffusion of Innovation. (4thed). New York, NY: Free Press.
Roth, M., Klarmann, A., & Franczyk, B. (2013). Future Logistics – Challenges, Requirements and Solution for Logistics Networks. International Journal of Mechanical, Aerospace, Industrial and Mechatronics Engineering, 7(10), 898-903.
Rovinelli, R. J., & Hambleton, R. K. (1976). On the Use of Content Specialists in the Assessment of Criterion-Referenced Test Item Validity. A paper presented at the Annual Meeting of AERA. San Francisco, USA.
Russell, R. D., & Russell, C. J. (1992). An Examination of the Effects of Organizational Norms, Organizational Structure, and Environmental Uncertainty on Entrepreneurial Strategy. Journal of Management, 18(4), 639-656.
Saglietto, L. (2013). Towards a Classification of Fourth Party Logistics (4PL). Universal Journal of Industrial and Business Management, 1, 104 - 116. doi: 10.13189/ujibm.2013.010305
Sahin, I. (2006). Detailed Review of Rogers’ Diffusion of Innovation Theory and Educational Technology-Related Studies Based on Rogers’ Theory. The Turkish Online Journal of Educational Technology, 5(2), 14-23.
Sakchutchawan, S., Hong, P.C., Callaway, S. K., & Kunnathur, A. (2011). Innovation and Competitive Advantage: Model and Implementation for Global Logistics. International Business Research, 4(3), 10-21.
Schaltegger, S., Ludeke-Freund, F., & Hansen, E.G. (2012). Business cases for sustainability: The role of business model innovation for corporate sustainability. International Journal of Innovation and Sustainable Development, 6, 95 -119.
Schumacker, R. E., & Lomax, R. G. (2010). A Beginner’s guide to structural equation modeling (3rded). New York: Routledge.
Schumpeter, J. A. (1942). Capitalism, socialism and democracy. London: Unwin Hyman.
Sreenivas, M., & Srinivas, T. (2008). The role of transportation in logistics chain. Indian Journal of Mathematics and Mathematical Sciences, 4(2), 137-144.
Stevens, J. P. (1992). Applied Multivariate Statistics for the Social Sciences. (2nded). Hillsdale. NJ: Erlbaum.
Stock, J. R. & Lambert, D.M. (2001). Strategic logistics management. (4thed). Boston: McGraw-Hill International Editions.
Switala, M. (2016). Typology of Logistics Service Providers According to the Level of Innovativeness. Handel Wewnetrzny, 1(360), 317-333.
Tabachnick, B., G &Fidell, L. S. (2007). Using Multivariate Statistics. (5thed). New York: Allen & Bacon.
Tan, M. I. I., &Razali, R. N., &Desa, M. I. (2012). Factors Influencing ICT Adoption in Halal Transportations: A Case Study of Malaysian Halal Logistics Service Providers. IJCSI International Journal of Computer Science, 9(1), 62-71.
Therin, F. (2003). Learning Organization and Innovation Performance in High-Tech Small Firms. Working paper serie RMT (WPS 03-06). 1-22. Retrieved 29 August 2017, from http://hal.grenoble-em.com.
Teece, D. J. (1996). Firm organization, industrial structure, and technological innovation. Journal of Economic Behavior & Organization, 31, 193 -224.
Tseng, Y. Y., Yue, W. L., & Taylor, M. A. P. (2005). The Role of Transportation in Logistics Chain. Proceeding of the Eastern Asia Society for Transportation Studies, 5, 1657-1672.
Wang, L., Yeung, J. H. Y., & Zhang, M. (2011). The impact of trust and contract on innovation performance: The moderating role of environmental uncertainty. Int. J. Production Economics, 134, 114-122.
Wei, J., & Liu, Y.(2015). Government support and firm innovation performance: Empirical analysis of 343 innovative enterprises in China. Chinese Management Studies, 9(1), 38 -55.
Zhu, K., Dong, S., Xu, S. X., & Kraemer, K. L. (2006). Innovation diffusion in global contexts: determinants of post-adoption digital transformation of European companies, European Journal of Information Systems,15, 601-616.
Downloads
Published
How to Cite
Issue
Section
License
Content and information of the article published at Suthiparithat Journal are based on the sole opinions and responsibility of author(s) only. Neither the editorial board involve in......
