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References

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Have, Steven Ten et al. (2003). Key management models: the management tools and practices that will improve your business. New York : Financial Times Prentice Hall.

Henderson, Bruce D. (1979). Henderson on corporate strategy. Cambridge, Mass. : Abt Books.

Imai, Masaaki. (1986). Kaizen: the key to Japan's competitive success. New York : McGraw-Haill.

Kaplan, Robert S. and Cooper, Robin. (1998). Cost & effect : using integrated cost systems to drive profitability and performance. Boston, Mass.: Harvard Business School Press.

Kets de Vries, Manfred F.R. and Miller, Danny. (1984). The neurotic organication. San Francisco : Jossey-Bass.

Monden, Yasuhiro. (1998). Toyota producation system : an integrated approach to just-in time. (3rd ed.). Norcross, Ga. : Engineering & Management Press.

Normann, Yasuhiro. (1994). Designing interactive strategy : from value chain to value constellation. Chichester : John Wiley.

Senge, Peter M. et al. (1994). The Fifth discipline fieldbook : strategies and tools for building a learning organization. New York : Doubleday ; Nicholas Brealey.

Walton, Mary. (1986). The deming management method. London : Mercury Books.

Watson, Gregory H. (1993). Strategic benchmarking : how to rate your company's performance against the world's best. New York: John Wiley.

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2020-08-19