COMMUNITY OPINION SURVEY OF IMPLEMENTATION AFFECTING: A CASE STUDY OF BANGKOK AVIATION FUEL SERVICES PCL (BAFS)

Abstract

The objectives of this study were (1) to study opinions of people who live in the communities around an area of Bangkok Aviation Fuel Services PCL (BAFS) that affecting to process of implementation (2) to propose recommendations that be able to adjust a process of implementation in the future. The study used semi-structured questionnaire, quantitative analysis and qualitative analysis, For secondary data review, textbooks, theses, and journal articles were employed. The study findings showed that opinions and attitudes of people who live around Don Mueang and Suvarnabhumi located near BAFS showed in high level ( = 4.18). From the findings, it was separated into six categories as follow: communities ( = 4.39), social ( = 4.37), and education ( = 4.22) were the highest level, respectively. Nevertheless, people health (  = 3.99) and environment ( = 3.93) were in high level and usable resources was the highest level ( = 4.21). Lastly, people happiness was in high level ( = 4.12) The recommendations of this study are divided into two sections as follow: firstly, Don Mueang area (1) to expand an activity to cover more target group such as a youth group (2) to focus on community sustainability, emergency supporting, and encouraging people participation. Secondly, Suvarnabhumi area (1) to organize activities that reflect company intention and dedication of responsible persons becomes currently acceptance (or trust) focus on personal level. (2) to expand an activity into Moo 2 and Moo 9, especially, education support, community development in terms of physical environment development or infrastructure shortage area. The recommendations for further study are divided into 2 terms as follow: (1) to study to compose implement process in providing support to community in the area of similar business in order to understand similarity and difference and apply to create social responsibility of the company ; and (2) to furthers study of changes of community near fuel service area and consequences after implementation of fuel service area