Responding to the Crisis: An Exploratory Study on the Role of Thai Volunteer Organizations in Advancing the Sustainable Development Goals During COVID-19

Abstract

This study aims to examine the situation and roles of volunteer organizations in advancing the Sustainable Development Goals (SDGs) during the COVID-19 crisis. Employing a mixed-methods approach, the research gathered data from volunteer organizations in Thailand, including those from the public sector, civil society, academic institutions, and private businesses. Quantitative data were collected from 42 organizations, alongside qualitative insights from focus group discussions with 15 organizations. The findings highlight the emergence of “professionalized volunteers” with specialized expertise, cross-regional mobility, and adaptability to online or hybrid formats. Most organizations (70.73%) reported that their volunteer activities aligned with the SDGs, particularly in the areas of health, education, and food security. Although levels of understanding of the SDGs varied, many organizations were able to meaningfully integrate the goals into their activities. Key enabling and limiting factors included collaboration with networks, funding sources, and related public policies. The research points to a future trend of volunteer work that emphasizes participation, proactive approaches, and greater use of digital technology, underscoring the strategic role of grassroots efforts in driving sustainable development in times of crisis.