The Study of Need for Competency Development of Personnel of 2nd Singburi Royal Sponsored Funeral Service Division

Abstract

This study aimed 1) to study of the competency level of personnel of 2^nd Singburi Royal Sponsored Funeral Service Division, 2) to study the need for competency development of personnel of 2^nd Singburi Royal Sponsored Funeral Service Division. The sample group used in this research was 144 people of the 2^nd Singburi Royal Sponsored Funeral Service Division. The research instruments were a questionnaire confidence in 0.889. Data were analyzed by frequency, percentage, mean, standard deviation. The results of the research were as follows: 1) competencies of the personnel of the funeral organizing group received the 2^nd Singburi on the progress of the position overall; it is at a high level. The average order from highest to lowest is as follows: working as a team, determining the results, the accumulation of professional expertise, good service, and ethics. 2) The need for competency development of personnel of 2^nd Singburi Royal Sponsored Funeral Service Divisiono was overall at a high level. When considered individually, the top 3 aspects were ranked as follows: 1) organizing activities to provide opportunities for people with knowledge and work experience, 2) working together to practice problem solving by all attendees to take action, and 3) encouraging self-learning from online lessons by supporting agencies such as providing the activity of learning by doing, using office equipment for learning, and thinking of the workload.