QUALITY OF WORKING LIFE, WORKING ENVIRONMENT AND JOB SATISFACTION OF BESTEX (THAILAND) CO.,LTD. EMPLOYEES

Abstract

The purposes of this research are 1) to study the quality of working life, working environment and job satisfaction of Bestex (Thailand) Co., Ltd employees; 2) to study the factors of quality of working life that relates to employee’s job satisfaction in Bestex (Thailand) Co., Ltd and 3) to study the factors of working environment that relate to employee’s job satisfaction in Bestex (Thailand) Co., Ltd. The sample of this study were 222 employees wheareas the statistics applied in data analysis were frequencies percentage mean and standard deviation. The statistics used to test hypotheses were Multiple Regression Analysis at 0.05 level.

The findings revealed that the level of the comments on the overall quality of work life was moderate. Considering the three aspects of the job namely job description, work compensation and career advancement, all were at moderate level. For the comment about the environment in the overall level, it was at moderate level in overall. Considering into each aspect, it was found that the security of working was at a high level. For the working atmosphere, equipment and tools, relationships with supervisors and colleagues were at moderate level. The hypothesis testing found that the quality of work life and identity affected their satisfaction in performance whereas the remuneration for work and career advancement had no effect on the satisfaction of the performance. For the work environment, it was found that the relationship with colleagues affected satisfaction in performance. The working atmosphere, work equipment and tools, work safety and relationships with supervisors did not affect the satisfaction of the performance of the company based Bestex (Thailand) Limited. The results of this study will be used as the basis for management in order to improve the management and development organization and also support the decision of the management plan.