HEALTH ORGANIZATIONAL COMMUNICATION: LIVER NURTURING CLUB, LIVER UNIT OF CHULALONGKORN HOSPITAL

Abstract

“Communication” tends to be one of the problematic issues that many health organizations are facing. Such the occurrence - including that among the doctors themselves, the doctor and patients; the doctor and related departments; and the groups of sufferers – is essential in the process of treatments, particularly for those who are awaiting for the liver transplantation. Due to its complication in terms of an indication, a diagnosis, a surgical procedure, and a medication, the Liver Nurturing Club with its 78 peer members is not only a place where the body and mind of the people receiving new liver are treated, but also the works of the practitioners are assisted. Moreover, the knowledge that the members of this Club has obtained through the various types of media both in and out the Liver Unit at Chulalongkorn Hospital truly develops the Club member on the quality way of treatment and, also, raises the awareness of the liver disease to surrounding communities. It is worth noting that the communication in this Club is a good model for other similar health organizations.